[Danimal]

I have a Motorola Photon 4g (aka, MB-855), and Moborobo fails to load my device image on the home screen of my PC. I figured I would let everyone know, in hopes that the big-brained guys here could figure out a solution.
THANKS GUYS!!!!!!!!!!!!!
Danimal

[Moborobo]

Originally Posted by Danimal

I have a Motorola Photon 4g (aka, MB-855), and Moborobo fails to load my device image on the home screen of my PC. I figured I would let everyone know, in hopes that the big-brained guys here could figure out a solution.
THANKS GUYS!!!!!!!!!!!!!
Danimal

Thank you Danimal

First we would like to thank you to notifying us with the your issue with the device image. We will deal with it as soon as possible as you know that there are a lot of mobile devices and we are trying to cover as many as possible.

Second we working on improving other functions on Moborobo to improve your users' experience and we would really appreciate it if you would let us know if there are any other improvement you would like to see.

Again we would like to thank you for your feedback and we welcome further suggestions.

[Mobmoto]

i also have the same problem with my motorola fire xt530.

[Moborobo]

Originally Posted by Mobmoto

i also have the same problem with my motorola fire xt530.

HELLO!Thank you for your feedback,We will deal with the issue as soon as possible.As you know,we are aiming to cover as many mobile devices as possible.Please keep an eye out for further updates of Moborobo.Thanks again!

[zipdrive]

Same issue here. Samsung Nexus S 4g and getting the failed to load model. Can anyone direct me to how to factory reset the phone if the LCD is totally broke (cannot see screen at all due to major cracks and LCD is basically gone)? I was hoping to do this before sending the phone back under my insurance.

Thanks.

Zip

[Moborobo]

Originally Posted by zipdrive

Same issue here. Samsung Nexus S 4g and getting the failed to load model. Can anyone direct me to how to factory reset the phone if the LCD is totally broke (cannot see screen at all due to major cracks and LCD is basically gone)? I was hoping to do this before sending the phone back under my insurance.

Thanks.

Zip

Hi, Zip!

Thanks for your feedback. We will update the phone model image list as soon as possible. What's more, about the factory reset problem, I wonder if you can use the feature of screenshot with Moborobo? You may try to track down the factory reset place on your broken screen according the image.

If you still have any questions, feel free to contact us. Many thanks for your support!

[Vasman]

I have the same issue. All the other functions in Moborobo work extremely well, except that it will not load the device image.

I get the same error even when I uncheck "show device model".

Thanks

[Moborobo]

Originally Posted by Vasman

I have the same issue. All the other functions in Moborobo work extremely well, except that it will not load the device image.

I get the same error even when I uncheck "show device model".

Thanks

Hi there,
Thanks for your feedback. I will forward it to our develop team and we will update the phone model image as soon as possible.
Many thanks for your support!